When to get in touch
Tell us what is happening before you move the door.
When you call, share your town, whether the door is open or closed, and whether people or vehicles are affected. Photos from a safe distance can help describe the problem. Scheduling and arrival depend on availability and location; calling does not imply a guaranteed response time.
- The door is stuck open and cannot be secured.
- A broken spring or cable has stopped the door.
- The door is crooked or has come off its track.
What we can help with
Emergency calls may involve springs, cables, off-track doors, opener issues, and other door failures. We will discuss the situation and the next available service option.
Keep people clear of a damaged or unstable door. For an injury, fire, or immediate threat to life, contact emergency services first.
Your questions, answered.
Are you available outside normal business hours?
Yes. GarageCraft offers 24/7 emergency garage door service. Call to confirm availability for your specific location and situation.
Can you guarantee same-day arrival?
Arrival depends on availability and the job location. Call to confirm timing for your situation.